MUSTAFA, Idarwati; BUSTAN, Muh. Ashhar; ASSYURTHY, Nur; MUNIR. Analisis Sentimen Ulasan Google Maps berbasis Natural Language Processing (NLP) sebagai Gambaran Kualitas Pelayanan RS Mata Makassar. RS Mata Makassar: Journal of Ophthalmology, [S. l.], v. 3, n. 1, 2026. DOI: 10.63670/mata.v3i1.50. Disponível em: https://journal.rsmatamakassar.co.id/index.php/mata/article/view/50. Acesso em: 27 aug. 2026.